George Downing Estate. An urban community site.

This website has been created by estate residents as a result of residents meetings and engagement with the wider community, to share information, local knowledge and resources. Helping us care for our estate and connecting and empowering our community.

Resident meetings

Residents gather roughly once a season in the Boiler House to discuss issues and share thoughts and ideas.

The last meeting was Summer 2026, check this space for updates and upcoming meeting dates or go to the meetings page for more.

Estate management issues The estate residents group was formed in 2021 in response to long-standing frustrations with Southern Housing’s lack of presence, poor communication and limited action on persistent issues affecting the estate.

For a number of years, residents have faced delays in repairs, inconsistent quality of works and unresolved communal problems. Common issues - such as leaks, faulty lights, lift failures and insecure doors - have often remained unresolved for months or even years, often leading to bigger problems down the line.

With communication and the tracking of repairs, complaints and other issues often breaking down, residents have frequently been left to act as project managers - monitoring progress, escalating problems and chasing contractors for basic updates.

Residents now connect to share updates and strategies, working with local Councillors and the Mayor’s Office, building connections with Southern Housing at different levels and raising complaints with Southern Housing and the Housing Ombudsman when necessary.

The recent introduction of the Local Link model, an area-based team with a dedicated manager, has led to improved communication and a more consistent presence on the estate.

During the winter of 2025/26, a panel of residents joined team members on two detailed walk-arounds, inspecting communal areas and discussing issues across the estate. Encouragingly, during this period there has been a noticeable increase in longstanding issues being addressed. We hope this is a sign that more improvements are coming.

The Boiler House

COMMUNITY SPACE

The Boiler House is a well loved, multi use community space in the middle of George Downing Estate.

Southern Housing walkabouts with residents

Over the past two years residents have been working with Southern Housing to arrange walkabouts of the estate, as recommended by Southern Housings Director of repairs and estate transformation.

Walkabouts enable us to speak directly with Southern Housing, giving them a clearer idea of the estates unaddressed and reoccurring problems and pointing out specific issues.

More info and summaries of the walkabouts here.

Resources for older residents

WE NOW HAVE A PAGE WITH RESOURCES FOR OLDER RESIDENTS.

Please have a look and share with anyone who may find it useful. We welcome feedback and suggestions.

Green George Downing🌿

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